Refund & Cancellation Policy – Creer Network
At Creer Network, we provide high-quality digital products to our customers. Once a purchase is made, you will receive immediate access to download the product. By completing a purchase, you acknowledge and agree to our cancellation and refund policies outlined below.
1. No Refund After Purchase
- Once the digital product is ordered and paid for, you will be redirected to the download page.
- After downloading the product, no refunds, returns, or discounts will be provided under any circumstances.
2. Defective or Damaged Digital Products
- If you receive a damaged or defective file, please contact our Customer Service Team at [email protected] within 72 hours of purchase.
- Our team will review the issue and decide on a resolution, which may include replacement or other necessary action.
3. Lost or Deleted Files
- If you lose or accidentally delete your purchased digital product, you must re-purchase it.
- Creer Network is not responsible for restoring lost files or reissuing download links.
4. Customer Responsibility
- We recommend saving and backing up your digital purchases securely.
- Customers are advised to handle digital files carefully to prevent accidental loss.
5. Refund Requests & Eligibility
- Refunds are only considered if the product does not match the description provided at the time of purchase.
- Refund requests must be submitted within three (3) days of purchase by raising a support ticket with a valid reason and proof of the issue.
- Refund approval is at the sole discretion of Creer Network, and additional details may be requested.
By purchasing from Creer Network, you agree to these terms. We reserve the right to modify this policy at any time. For any queries, contact us at [email protected]